Business | government documents are information products. All products should be tested before release. Not testing documents may be reckless.
Nearly all documents in a corporate setting are reviewed before release. The review process is great when it's working well, but can be very destructive when it's not.
Good graphics support the words and provide content from a different perspective. They help visually oriented people engage with ideas.
Aristotle gave us some principles of persuasion many years ago. They are still helpful today, and being aware of them can help your writing be mnore influential.
Incorrect grammar causes readers to stumble. This short course doesn't cover everything you need to know, but highlights some common issues.
Plain language technique 5 - you are always writring to people. Aim to have an appropriate conversation with your readers.
Plain language technique 4 - short sentences are easier to understand than longer ones. Reduce the cognitive load on readers with shorter sentences.
Plain language technique 3 - prefer verbs over nouns. Verbs give your writing more energy and help keep it tight.
Plain language technique 2 - prefer the active voice over the passive. But the passive is not wrong.
Plain language technique 1 - use the simplest word you can to express an idea. Reserve complex and less familiar words for when they are essential for clarity.