Use these principles when you are writing anything.
Articles and thoughts about plain language
Five tips for more usable communication products
What experts can do to communicate better
Impress with your thinking, not your language
I’ve told them – isn’t that good enough?
Re-thinking policy and procedure documents
3 Ps of writing effective marketing material
How to write an executive summary
When a logical structure doesn’t work
Developing process documentation
Nounification – the art of writing dull text
Design information with a person in mind
The English language can be tricky
5 steps for effective document review
The forgotten step of document design – User Testing
Draft the content, craft the message
Why people don’t read everything you write
Writing in plain language (plain English)
Communication does really matter
Good design gives information meaning
Why good readers may not read all of your text
Back to basics – ideas for effective writing
5 ways to make business writing more powerful
Purposeful communication – beyond mere understanding
Capturing your readers’ hearts and minds
User based communication – is it worth the trouble?
Good communication or effective communication: which do you have?
No wonder the English language is hard to learn