Consider these questions:
| Stakeholders compliment our organisation on how easy it is to understand the information we provide. | Yes/No | |
| Senior managers rate the writing skills of staff highly and rarely need to edit work. | Yes/No | |
| Stakeholders read, understand and act on information provided in letters and documents. | Yes/No | |
| Ideas are expressed clearly and persuasively in writing. Documented ideas rarely need to be clarified in meetings. | Yes/No | |
| The document review process is quick, painless and useful. Everyone agrees it adds value. | Yes/No | |
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If you answered yes to all these questions, congratulations. Your organisation is doing well with its written communication. If not, perhaps we can help. | |
